Follow the steps provided in the article one by one to fix the problem. The HBO Now/Go Not working issue can occur due to internet issues, app glitches as well as device issues.
To reinstall, search for HBO Go and select Add Channel.
Select Remove Channel and then select OK to confirm.
Press the Star * button on your Roku TV remote.
From the home screen, highlight HBO Go.
Launch the app and check if the error is resolved.
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Select Install and wait for the installation to complete.
Return to the Google Play Store home screen and search for HBO Go or HBO Now app.
Select the HBO Go app from the list and select Uninstall.
Click the menu icon in the top-left corner and choose My Apps and Games.
From the home screen, launch Google Play Store.
Try connecting your streaming device to the network and streaming HBO Go app.
After a few seconds, power on your Modem.
Pull the power cord from the wall outlet.
If the issue persists, turn off your Modem and WiFi router.
You can use a third-party internet speed testing tool to check the internet speed.
Streaming HBO content requires a fast and stable internet connection.
Check if your Internet connection is stable.
Power on the devices and check if the HBO Now service is working.
Reconnect the required cables and connect your streaming device to the TV.
Leave the devices unplugged for a few minutes.
Unplug the cables connected to the TV and the power outlet.
Power off your TV and other streaming devices like Roku.
If the service works fine when using other browsers, try reinstalling Chrome to see if that helps you resolve the issue.ħ best VPNs for HBO GO to stream the movies you want
Relaunch Google Chrome and check if the issue is resolved.Īdditionally, try accessing the HBO using any other web browser.
Check all the items that you want to clear, including Cookies and other site data.
For the Time range, select the Last 24 hours.
Click the menu icon (…) and select Settings.
Relaunch the HBO Go app from the channel list.
Press the home button on your Roku remote to close the application.
Upon cancellation of your video service you may lose access to HBO Max.
Highlight the HBO Go app and swipe up to close. Existing customers (AT&T TV NOW, DIRECTV NOW) can log-in to watch live streaming.
Press the home button on your remote twice.
Relaunch the HBO Go app and check for any improvements.
Press the Force Stop button to close the application.
In your web browser of choice navigate to HBO NOW’s website on your Mac or PC.
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From the home screen, scroll down and open Settings. How to cancel your HBO NOW subscription via HBO.
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